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Logistics SOP

Air Export SOP and CargoNet

The CargoNet Air Export is mainly aimed the freight forwarding sector who deal with Air Cargo shipment to the dynamically changing industrial sector globally. This sector works on “just-in-time” (JIT) inventories. CargoNet is most effective for freight forwarders when it comes to speedy shipment execution. CargoNet modules are helpful in

Sales Lead Management

CargoNet lead management module captures leads generated from marketing campaigns resulting in shipment orders. Every single lead can be tracked in detail and leads can be transferred, documents uploaded, status viewed at any point of time and conversions can be tracked salesman wise. The CargoNet sales lead management has unique features like
Lead Nurturing – CargoNet enables personalized and intent lead nurturing program aimed at customer service and building customer relationships and bringing prospects close to sale-readiness.
CRM Integration – Integrates with existing CRM systems, thereby aligning Marketing and Sales’ efforts and offers a common platform with a consolidated view of the prospects. Collaboration – Cost-effective collaboration opportunities with partners and affiliates Analytics – Provides an understanding of the effectiveness of the marketing strategies and channels, helping freight forwarders to make appropriate decisions to improve overall performance.

Customs Clearance

At the Customs clearance level, CargoNet Air export clearance module is connected to the CargoNet Air export module. The shipments data captured in the export module can be imported into the clearance module with a single click. The Clearance module is well integrated with the IATA e-freight INTTRA module to complete the processes in quick time. The Custom EDI plug-in is a tool that is specifically developed by I Code technologies Pvt Ltd that establishes online real time interactions with the Customs EDI in transferring relevant statutory documents and get back Customs processed approvals and other documents. This process saves a lot of time and money for the freight forwarders and their customers.

Airline negotiations management

CargoNet is an effective tool when it comes to airline rates and quotes management. The module has two unique features. Freight Rate Management and Freight Quote Management. The software helps by

Order Management

Once the quotes are accepted and agreed upon, the shipper confirms the order. CargoNet operations modules extensively capture data at the Job creation level. The job entry is the pivotal point where most of the data related to the shipment execution is take as input. The Entry screen is designed for quick and easy navigability and ensures error elimination through effective data validations. Once data is input in the job level, the other modules just have to import data in various permutations and combinations at the operations, finances, communications level.

Warehousing

The shipment once taken out from the exporter’ will eventually start its journey to the origin air port to be shipped. While in-transit the cargo is sometimes stocked in warehouses. CargoNet warehouse module is a complete application that interacts with the Air Export and clearance modules keep track of Customerwise stock levels, cargo intake procedures, binning and stacking, Barcode reading, inventory management and outbound operations. By connecting to the Local Transportation module CargoNet ensures connectivity in shipment movement is monitored at every point in the supply chain link.

Local Transportation

Once taken out of the Warehouse, the cargo may be transported via land or rail till the origin port. The module supports and simplifies processes like

Documents generation

The data is then utilized to generate various documents and reports related to operational and statutory requirements. CargoNet documentation procedures support

IATA procedures and process management

At the IATA interactions and calculations level CargoNet covers many aspects like

Cargo Tracking & e-docs management

Once the shipment is on board and the flight departs, freight forwarders can utilize the CargoNet cargo tracking module to monitor the cargo in transit at every point of time. cargo tracking can be integrated with the freight forwarders official website where in special login can be provided for customers, agents and other shipment related entities to securely download shipment related documents and reports. The e-docs module helps in reducing unnecessary delays in document transfer and information sharing.

Cargo delivery

Once the cargo is delivered at the destination port the CargoNet port handling, customs clearance, warehousing and local transportation modules simplify the processes of shipment completion.

Passing on Air Export benefits to Customers

CargoNet has been created with many built-in features that support the freight forwarders who can team up with CHAs in getting the Air export benefit schemes to the customer. This feature of CargoNet goes a long way in improvising customer relations for the freight forwarder. Some of the major schemes covered by CargoNet are
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Feedback & Reward program

Submit the Feedback and avail the Rewards.

1. Your satisfaction & reliability on CargoNet ?

2. Your Rating on Support & co-ordination team?

3. Satisfaction on the look and feel of CargoNet ?

4. Please specify any 2 best features that you feel more helpful in CargoNet?

5. Please specify any 2 best reports that you are taking on regular basis?

6. Are you using Copy Job option in CargoNet Software?

7. Are you using Automatic DSR (Daily Status Report) Option? It automatically sends reports to customer about the shipment status

8. Are you using Automatic Outstanding Reports option? Period Auto outstanding reminders to customer

9. Any other thoughts to improve in CargoNet? Please share.

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