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Feedback & Reward program
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Company Name
Name
Phone
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1. Your satisfaction & reliability on CargoNet ?
1. Your satisfaction & reliability on CargoNet ?
Extremely Satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
2. Your Rating on Support & co-ordination team?
2. Your Rating on Support & co-ordination team?
Extremely Satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
3. Satisfaction on the look and feel of CargoNet ?
3. Satisfaction on the look and feel of CargoNet ?
Extremely Satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
4. Please specify any 2 best features that you feel more helpful in CargoNet?
4. Please specify any 2 best features that you feel more helpful in CargoNet?
4. Please specify any 2 best features that you feel more helpful in CargoNet?
5. Please specify any 2 best reports that you are taking on regular basis?
5. Please specify any 2 best reports that you are taking on regular basis?
5. Please specify any 2 best reports that you are taking on regular basis?
6. Are you using Copy Job option in CargoNet Software?
6. Are you using Copy Job option in CargoNet Software?
7. Are you using Automatic DSR (Daily Status Report) Option? It automatically sends reports to customer about the shipment status
7. Are you using Automatic DSR (Daily Status Report) Option? It automatically sends reports to customer about the shipment status
Yes
No
Comments
7. Are you using Automatic DSR (Daily Status Report) Option? It automatically sends reports to customer about the shipment status
8. Are you using Automatic Outstanding Reports option? Period Auto outstanding reminders to customer
8. Are you using Automatic Outstanding Reports option? Period Auto outstanding reminders to customer
Yes
No
Comments
8. Are you using Automatic Outstanding Reports option? Period Auto outstanding reminders to customer
9. Any other thoughts to improve in CargoNet? Please share.
9. Any other thoughts to improve in CargoNet? Please share.
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