Freight forwarders provide their customers with a range of services including consolidation, documentation, freight payment and customs clearance. The service is offered by freight forwarders who serve as an intermediary between the shipper and the forwarder’s transportation network.

• Entering data about each shipment
• Finding out about rates
• Finding out about documentation
• Making bookings
• Managing quotations

Freight forwarding software not only helps to track and manage shipments, but also helps forwarders in increasing their global presence by offering features such as: 

1. Automation of processes -This helps forwarders to manage more freight.
2. Efficiency – Quality freight forwarding software can keep manual errors at bay and help forwarders to manage more shipments effectively.
3. Increase customer base – Forwarders can attract more customers with a quality freight forwarding software as it helps them to maintain integrity of data which is available for audit purposes.
4. Timely delivery – A quality freight forwarding software can help forwarders deliver shipments on time and reduce the number of delays due to manual errors