Top 10 Features of VOIP(Internet Telephony ) to enhance Freight Business Communication

1) Low Cost-Per-Call:

The VoIP phone system eliminates the need for traditional telephone circuits. With VoIP, you can make local and long-distance calls for free or at a very low cost when compared with conventional telephone services. In addition, you can use services like Cargonet Telephony  to make cheap international calls.

2) Service Mobility:

With VoIP, your phone number travels with you wherever you go. This means that you can receive and make calls from any location where there is an Internet connection. You can even take your VoIP phone to another country and still receive calls made to your home or office number with no roaming charges.

3) Conferencing:

The VoIP phone system makes it easy to set up conference calls among several callers simultaneously without the need for special equipment or Infrastructure  such as meeting room speakers or microphones .  Mobile phones can be used to collaborate.

4) Automated Receptionist:

All incoming calls are answered by an automated receptionist that greets callers in the same way they are greeted by a live operator in a traditional phone system. The automated receptionist also provides information about the company and connects calls.

5.Multi-Tasking :

The extension feature enables you to make or receive a call on any number while you are engaged in another call. It also provides extended features   to  get in touch with your Customers, Colleagues  , and Network agents

6. Dedicated Hotline :

You can create a dedicated hotline for your customer service department or sales team by having a single-digit number for your office. This will also help other departments as they will be able to reach the department with ease.

7. Single Network :

As VOIP phone systems use the internet connection, it allows you to connect your branch offices across the globe through a single network without extra investment in other networks like PSTN and ISDN . This helps in maintaining uniformity and consistency in the business operations.

• 8.Instant communication :

  Client Interaction dedicated line can be given to customers   for instant communications

9.Professional Call recording :

All calls get recorded under a single server irrespective of  multiple branches even  can  access the Active Directory.

10.unified Communication Architecture :

Your sales team can make calls  from our  CargoNet CRM  web application  where all client interaction  will get recorded  under unified Communication Architecture (no need dial a no for interaction   calls initiated by an single click).